Thanks Joe, IE 9 isn’t even supposed to be in our environment yet, as it hasn’t been truly tested, So, next chance I have to look at it, I’ll check that. Thanks Matt P.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, April 25, 2011 11:58 AM To: arslist@ARSLIST.ORG Subject: Re: IE 9 and the 7.1 User tool ** Also you require proper JRE to render these DVF’s. Make sure that your upgraded version of IE is using java (IE advanced options). Joe From: LJ LongWing<mailto:lj.longw...@gmail.com> Sent: Monday, April 25, 2011 11:23 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: IE 9 and the 7.1 User tool ** Matt, I’m still running XP, so I can’t get IE9….but I do know that View and DV fields are nothing more than basically a rendering of an ie window….kind of a mini api if I’m not mistaken….so I wouldn’t be surprised if it screwed them up in one way or another. I would highly suggest opening a ticket with BMC regarding it. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matthew Perrault Sent: Monday, April 25, 2011 9:07 AM To: arslist@ARSLIST.ORG Subject: IE 9 and the 7.1 User tool ** All, Has anyone heard or seen anything on the User tool not working correctly with IE 9? I ask as we’ve had two cases where a person upgraded to IE 9, and the Data visualization fields stopped working They Data visualization fields wouldn’t display at all. Is anyone else experiencing this? I had them drop back to IE 8, and it worked fine. So, there is either something with IE 9, or with permissions and how we’re installing it. Windows Server 2003 MS SQL 2005 DB ARS 7.1 Patch 8 User Tool 7.1 Patch 4. Mix of XP/Win 7 and IE 7,8,9 Thanks Matt P. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
