Hi David, What kind of web-service API does FootPrint expose? RESTful API? Usually, if its not WSDL, what I have done in the past is use Filter-->Set Fields--> $PROCESS$ and invoke an external script (by passing various parameters from Remedy), script will consume web-service and return data back to Remedy(if any..e.g. Success or failure).
HTH. Thnx Chintan. --- On Wed, 5/4/11, team.rem...@libero.it <team.rem...@libero.it> wrote: From: team.rem...@libero.it <team.rem...@libero.it> Subject: Consuming Web Service not WSDL To: arslist@ARSLIST.ORG Date: Wednesday, May 4, 2011, 3:23 AM Hi! Can I consuming a web service not WSDL? I try creating un issue on footprints Numara after submit incident on Remedy but Footprints doesn't generate a WSDL, so i think can't using the fottprint's web services. Or yes? Any brilliant ideas about i do this? Remedy ARServer 7.1 ITSM 7.0 Thank's. David. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"