hi there i'm having the same error arerr 4900 any news about this!
thanks 2011/5/12 Drew Shuller <drew.shul...@gmail.com>: > ** > Bala, support was able to help. I had to set the Authentication Server in > the Mid-Tier config tool. This fixed the original problem, but yes, we're > getting ARERR 49003, Old Password Is Not Correct. I mentioned this to > support a couple of hours ago. I'm glad you responded; now that I know it's > un-fixable right now I can move on. BTW 49003 is not in the Error Messages > guide. Thanks for the help! > > Drew > > On Thu, May 12, 2011 at 10:50 AM, Bala iLink <bala.ilink...@hotmail.com> > wrote: >> >> ** >> HI >> >> They are able to see the change password but there is a bug in OTB In >> Midtier change password is not working as it always throw an error msg "Old >> Password is not correct" but it is working fine in user tool >> >> we have raised a ticket with bmc waiting for the response >> >> Thanks >> Bala >> ________________________________ >> Date: Tue, 10 May 2011 11:40:22 -0600 >> From: drew.shul...@gmail.com >> Subject: Reset Password At Login, Web Version >> To: arslist@ARSLIST.ORG >> >> ** >> Hello everyone, on my 7.6.4 Remedy custom app on windows servers, my users >> are prompted to change their password when logging into the User Tool, but >> not when they are logging onto the web version. Is this expected behavior? >> Have I missed a setting somewhere? Thanks for the help! >> >> Drew Shuller >> Remedy Admin >> Joint Task Force Bravo >> Soto Cano Air Base >> Comayagua, Honduras >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"