hi there i'm having the same error arerr 4900

any news about this!

thanks

2011/5/12 Drew Shuller <drew.shul...@gmail.com>:
> **
> Bala, support was able to help. I had to set the Authentication Server in
> the Mid-Tier config tool. This fixed the original problem, but yes, we're
> getting ARERR 49003, Old Password Is Not Correct. I mentioned this to
> support a couple of hours ago. I'm glad you responded; now that I know it's
> un-fixable right now I can move on. BTW 49003 is not in the Error Messages
> guide. Thanks for the help!
>
> Drew
>
> On Thu, May 12, 2011 at 10:50 AM, Bala iLink <bala.ilink...@hotmail.com>
> wrote:
>>
>> **
>> HI
>>
>> They are able to see the change password but there is a bug in OTB In
>> Midtier change password is not working as it always throw an error msg "Old
>> Password is not correct" but it is working fine in user tool
>>
>> we have raised a ticket with bmc waiting for the response
>>
>> Thanks
>> Bala
>> ________________________________
>> Date: Tue, 10 May 2011 11:40:22 -0600
>> From: drew.shul...@gmail.com
>> Subject: Reset Password At Login, Web Version
>> To: arslist@ARSLIST.ORG
>>
>> **
>> Hello everyone, on my 7.6.4 Remedy custom app on windows servers, my users
>> are prompted to change their password when logging into the User Tool, but
>> not when they are logging onto the web version. Is this expected behavior?
>> Have I missed a setting somewhere? Thanks for the help!
>>
>> Drew Shuller
>> Remedy Admin
>> Joint Task Force Bravo
>> Soto Cano Air Base
>> Comayagua, Honduras
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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