Not sure about that...havent researched yet into that field.

You might want to tell the client to perform 3 queries(although this is not an 
elegant solution but a workaround).

e.g. If your client wants data where field match is like 'test%' regardless of 
case, then they will have to send 3 queries
one with 'Test%';
second with 'test%';
third with 'TEST%';

Regards,
Chintan.

--- On Wed, 5/11/11, Prasanth Prabhakaran <prasanth.prabhaka...@wipro.com> 
wrote:

From: Prasanth Prabhakaran <prasanth.prabhaka...@wipro.com>
Subject: Re: Web services qualification
To: arslist@ARSLIST.ORG
Date: Wednesday, May 11, 2011, 10:29 PM

Hi Chintan / Vamsi,

    Thank you very much again.

How about switching to java API for full text search, will it work. Can you 
please give some guidance.

Thanks & Regards
Prasanth.P
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Thursday, May 12, 2011 1:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web services qualification

If your database is sql server then it supports case insensitive
searches.
If it is oracle then forget about setting it case insensitive as you
end up recreating all the indexes and unknown issues down the road.
FTS is an option, but If I remember correctly it comes only with ITSM,
also you need to set that particular field to be FTS indexed.
Or if it is just one field create a another filed and copy the data
from original field and convert to either uppercase or lower case.
Ask your users to query using that second field.

On May 11, 2:31 pm, Chintan Shah <cbss...@yahoo.com> wrote:
> Good question. Honestly, I dont have an exact answer to that..I am also not 
> sure if there is any equivalent function in Remedy for that(looking for 
> something like "equalsIgnoreCase" in java).
>
> List, is FTS(Full-Text Search) an answer to this question?
>
> Thanks
> Chintan.
>
> --- On Tue, 5/10/11, Prasanth Prabhakaran <prasanth.prabhaka...@wipro.com> 
> wrote:
>
> From: Prasanth Prabhakaran <prasanth.prabhaka...@wipro.com>
> Subject: Re: Web services qualification
> To: arsl...@arslist.org
> Date: Tuesday, May 10, 2011, 11:10 PM
>
> **
>
> Hi Chintan / Vamsi,
>
>   
>
>    Good morning & Thank you very much for helping me
> J  
>
>   
>
> my scenario is what Chintan explained, am using only a
> particular field for searching so I need to use the specific qualification in
> my WSDL.I have one more question. How can I enable a keyword search with out
> case sensitive through WSDL
>
>   
>
> example :- if I search with test or Test or TEST
> it should list all the records which contains the word test in it. Hope I'm
> clear with my question.
>
>   
>
> Looking forward to hearing from you.
>
>   
>
> Thanks & Regards
>
> Prasanth.P
>
> From: Action Request
> System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of 
> Chintan
> Shah
>
> Sent: Wednesday, May 11, 2011 6:34 AM
>
> To: arsl...@arslist.org
>
> Subject: Re: Web services qualification
>
>   
>
> **  
>
>   Vamsi, the problem with that is client has to know
>   Label/DBNames(dont remember exactly which one is needed in WSDL). The idea 
> of
>   web-service is to hide that information from them, hence places where only
>   particular fixed parameters need to be passed, they can be passed as XPATH
>   elements.
>
>   That way the client does not have to build the entire qualification and just
>   need to pass parameters.
>
>   eg. using Qualification XPATH Element, client has to build query that might
>   look like this
>
>   'Test' LIKE '%Test%'.
>
>   using Parameters, client only has to pass value '%Test%'.
>
>   Also, its easier for client to manipulate WSDL if input parameters are
>   properly specified.
>
>   Again, this goes only for operations where we know what we want to query. If
>   client comes back and says I want to query on every field that is on your
>   ticket, then "Qualification" attribute makes complete sense, since
>   you will be generalizing your WS operation at that point.
>
>   Thanks
>
>   Chintan.
>
>   --- On Tue, 5/10/11, patchsk <vamsi...@gmail.com> wrote:
>
>   From: patchsk <vamsi...@gmail.com>
>
>   Subject: Re: Web services qualification
>
>   To: arsl...@arslist.org
>
>   Date: Tuesday, May 10, 2011, 10:49 AM
>
>   For a getlist operation, by default one of the input
>   mapping
>
>   attributes is: Qualification
>
>   You send the qualification as input to remedy using this attribute.
>
>   This qualification is same as what you use in remedy user tool
>
>   advanced qualification bar.
>
>   You do not need to change XPATH element.
>
>   On May 10, 7:30 am, Prasanth Prabhakaran
>
>   <prasanth.prabhaka...@wipro.com>
>
>   wrote:
>
>   > Dear experts
>
>   >
>
>   > Seeking your help again .
>
>   >
>
>   > I want to  query a list of data using a WSDL for this am using
>   GetList
>
>   > operation, how can I give the below qualification in the XPATH.
>
>   >
>
>   > 'Test' LIKE "%test%"
>
>   >
>
>   > Can I use the below qualification for the same in web service / what is
>
>   > the syntax for LIKE query in web services any idea ?
>
>   >
>
>   > 'Test' LIKE XPATH(/ROOT/Test)
>
>   >
>
>   > Thanks & Regards
>
>   >
>
>   > Prasanth.P
>
>   >
>
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