A regular user can only be signed in once with the same IP address. So if he/she tries login from a different device (read different IP address) access will be rejected.
This does not apply to users member of the administrator group. ~ Terje ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J [rjg...@statestreet.com] Sent: 23 May 2011 16:03 To: arslist@ARSLIST.ORG Subject: API call to sign a client OFF ** IS there an API call we can make to sign a person off from the client? We are working on a blackberry approval app the runs into a problem if the person is signed on to Remedy ITSM 7.0.1. The approval works if the person is not signed onto Remedy, but fails if he/she is signed on. The caveat would be they would have to sign-in again, but that may be better than failing they BB approval because they forgot to sign-out when they stepped away from their desk. Best regards, Rich 謝 謝 你 。 GIS-ISS-SEM Service Technology Development Manager ITIL Practisioner Certified: Support and Restore Princeton, NJ *: 609-580-5802 Cell (: 617-756-4626 Information Classification: Limited Access _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
