Actually, AIE was called EIE on ITSM 6.x (CMDB 1.1) and if memory serves me right, EIE had to be bought separately. So, if EIE was purchased, then it can be used for populating the CMDB.
-- Shyam On May 25, 2011, at 9:43 PM, Vaibhav Singhal <vaibhavsing...@hcl.com> wrote: > ** > Thanks for the reply Mahesh. > > Sorry I missed system information. > It's ARS 6.3 with all application of version 6. > > Atrium Integration Engine is not applicable then. > Any ideas? > > Regards, > Vabh > > From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On > Behalf Of Mahesh [mchand...@gmail.com] > Sent: Thursday, May 26, 2011 7:42 AM > To: arslist@ARSLIST.ORG > Subject: Re: Assets import issue > > ** Why not use AIE for import ? > > Thanks > Mahesh > > On Wed, May 25, 2011 at 8:13 PM, Vaibhav Singhal <vaibhavsing...@hcl.com> > wrote: > ** > Hi Experts, > > > This may be a basic question but I am new to Assets, and got stuck here- > > I need to import certain asset records, for System Software. > > There is one Join Form - "AST:SystemSoftware" > This is a inner join of form - "BMC:BMC_SystemSoftware" with itself. > "BMC:BMC_SystemSoftware" is a inner join of forms - "BMC:BMC_SystemSoftware_" > and "BMC:BMC_LogicalSystemComponent" > "BMC:BMC_LogicalSystemComponent" is a inner join of forms - > "BMC:BMC_LogicalSystemComponent_" and "BMC:BMC_AssetBase" > > > **Join criteria is Instance ID on all joins. > I tried to import data in "AST:SystemSoftware", it created all entries in all > above base forms, and record is populating in all join forms except > "AST:SystemSoftware". > Record is there in "BMC:BMC_SystemSoftware" and join criteria is InstanceID > match with itself, but record is not populating on "AST:SystemSoftware". > > > It works fine, if data is entered manually in "AST:SystemSoftware" form. > I scanned logs for what are all changes that take place if record is saved > manually, but my investigation was not sufficient I suppose. > Any suggestion is much appreciated. > > > Regards, > Vabh > > ::DISCLAIMER:: > ----------------------------------------------------------------------------------------------------------------------- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its affiliates. > Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect the > opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, modification, > distribution and / or publication of > this message without the prior written consent of the author of this e-mail > is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > > ----------------------------------------------------------------------------------------------------------------------- > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
