We had the same issues with BOXI. Resolved it with the following. Read the below config changes and reference the two links below. This resolved our timeout issues which were heavily impacting our report development resources. Nate.
Navigate to the deployed application where the web.xml file containing the session timeout for WebI Report processing: Tomcat ex: <JavaAppServerInstallDir>/webapps/AnalyticalReporting/WEB-INF/web.xml Open the web.xml in a text editor such as Notepad or vi Edit the following line: <session-config> <session-timeout>20</session-timeout> </session-config> This line is in minutes.Choose a value as required Save the web.xml file. Stop and start the Java Application Server Change the below paramters in Central management console. Log on to Central management console (CMC) in XI 3.1 Go To #Applications# under Manage Right Click (Web Intelligence) > Manage > Properties. Increase the time of #auto-save time delay# to 120min. Click Save & Close http://busobj.wordpress.com/2010/01/14/how-to-set-various-web-intelligence-timeouts/ http://sunsethill.ca/articles/id/8/infoview-timeout-issues.aspx Nathan Aker ITSM Solution Architect McAfee, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mr. Tee Sent: Friday, May 27, 2011 10:02 AM To: arslist@ARSLIST.ORG Subject: Business Object Infoview session timeout Hi, We have a problem with the Business Object Infoview were the session time out after approx. 30 minutes. This happens both when we are working actively - and when we are idle/inactive. Can anyone help with a setting so that this only happens when we are inactive - so we are not disconnected while working? Thanks in advance. Cheers, Mr. Tee _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"