Yes, it will involve customizing the DVF plugin and I am not sure whether BMC will recommend/ support this customization.
Thanks Mahesh On Sun, May 29, 2011 at 1:33 AM, Kailashnath A J < kailashnath.jeya...@wipro.com> wrote: > ** > > Thanks for your info Mahesh. I presume this customization also engage > plug-in level code change and as per your observation of customization over > “SRS:ServiceRequestConsole” schema, I couldn’t visualize this can be > achieved in a month time, any presumption on manpower and man days judgment. > > > > > I do have a doubt, subsequent to these many efforts will my requirement be > achievable ? > > If possible, Will BMC support/Recommend this customization ? > > > > Kindly lend me your loyal hands to get me a termination on this. > > > > *Thanks & Regards,* > > *Kailashnath A J* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Mahesh > *Sent:* Saturday, May 28, 2011 11:05 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: In SRM - Possibility to manage the display of service > subcategories. > > > > ** Not possible with configuration, maybe customization which may be > considered a major or heavy customization. > > > If you want, you can design cell based table fields and render the content > as shown below. You will have to write workflow so that when Category 1 is > selected, Category 2 is displayed and Category 2 selection will refresh > category 3. > > Thanks > Mahesh > > On Sat, May 28, 2011 at 1:44 AM, Kailashnath A J < > kailashnath.jeya...@wipro.com> wrote: > > ** > > Dear Folks, > > I would like know the possibilities of organizing the > Service Subcategories view of the SRS:ServiceRequestConsole. > > Below is the service subcategories (as per OOTB) in a three column view, > and here I would like to know the possibility to change the categorization > of this view into two column view. > > If this can be achieved, kindly let me know the steps. SRM Version – > 7.6.00 Patch 002 > > *Col -1* > > > > > > *Col -3* > > > > > > *Col -2* > > > > *Error! Filename not specified.* > > > > *Thanks & Regards,* > > *Kailashnath A J* > > *Please do not print this email unless it is absolutely necessary. * > > The information contained in this electronic message and any attachments to > this message are intended for the exclusive use of the addressee(s) and may > contain proprietary, confidential or privileged information. If you are not > the intended recipient, you should not disseminate, distribute or copy this > e-mail. Please notify the sender immediately and destroy all copies of this > message and any attachments. > > WARNING: Computer viruses can be transmitted via email. The recipient > should check this email and any attachments for the presence of viruses. The > company accepts no liability for any damage caused by any virus transmitted > by this email. > > www.wipro.com > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > *Please do not print this email unless it is absolutely necessary. * > > The information contained in this electronic message and any attachments to > this message are intended for the exclusive use of the addressee(s) and may > contain proprietary, confidential or privileged information. If you are not > the intended recipient, you should not disseminate, distribute or copy this > e-mail. Please notify the sender immediately and destroy all copies of this > message and any attachments. > > WARNING: Computer viruses can be transmitted via email. The recipient > should check this email and any attachments for the presence of viruses. The > company accepts no liability for any damage caused by any virus transmitted > by this email. > > www.wipro.com > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
