Hi List I have a strange issue with the flashboard on ITSM 7.5
I'm using the active link that sets the flashboard using the dynamic qualification that looks like: Set Field to (( "customqual= 'Scheduled Start Date' >= " + """") + $Reporting Date$) + """" I also have button that runs this active link. This work fine on the remedy client. It also works fine first time on the web. However if user doesn't change qualification ($Reporting Date$) and just clicks the "Refresh" button, then instead of displaying information based on the Required qualification, it shows the flashboard information based on the default setting of the flashboard variable. If user changes the "Reporting Date" and clicks the refresh button, it works fine. Anyone have seen it? Any recommendations? Thanks, Mike _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
