Yep, done that as well. Still happening... Must be some IE settings. It's just too strange. Is there anyone out there that is using IE 6 and ITSM 7.6.04? Is everything ok for you?
Raido On Mon, Jun 13, 2011 at 4:34 PM, Murnane, Phil <pmurn...@windwardits.com>wrote: > Raido: > > Did you already try flushing the Mid-Tier cache, also? > > --Phil > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Raido Oja > Sent: Monday, June 13, 2011 11:14 > To: arslist@ARSLIST.ORG > Subject: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user > > Hi All, > > We are experiencing some strange behaviour with ITSM 7.6.04 and IE 6 (we > don't have this issue with Firefox). When logging in, overview console > opens. The hello at the top states my name however while the console is > loading I can see that the login name in the status bar switches to some > other recently logged in user and the tickets displayed are that other > user's tickets. Selecting My Selected Groups I can also see the other > user's groups. > > Looks like a caching issue, right? We cleared local cache, disabled proxy, > released that other user from the server, restarted IIS and still the > other user's details are being picked up. BMC is saying IE 6 is not > supported on 7.6.04 anymore (according to the current compatibility matrix > it still is!). > > We tracked the http packages and can see that the cookie returnd contains > the incorrect login ID. Can anyone suggest what is happening here? It is > consistent, happens on all platforms, PCs. The only common nominator seems > to be IE 6. > > Thanks, > > Raido > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
