Shane, You didn't list what version of the Oracle Client you're using... the Compat. Matrix pretty clearly calls out the need for 64-bit Oracle 11g client version for UNIX systems. Probably not what you want to hear, but if they're stating it as a minimum, and you're not there, it's not boding well for you! Sorry!
Good luck, Matt -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shane Fish Sent: Friday, June 24, 2011 1:23 PM To: arslist@ARSLIST.ORG Subject: DEV installation issues We know this does not meet all the compatibility standards but are trying to get: AIX 5.3 (32-bit) APP Server Oracle 10gR2 Web Server Java5 Installation up and running with 7.6.04. It actually makes it through the installs and is setting up the database but cannot get to start on APP server with ./arsystem start. Here is one of the items we seen in on Wednesday from the ARServer-RIK-PostInstall_error.log: [ERROR][Wed Jun 22 14:39:47.602] VerifyControl- Unable to connect to the AR System Server. [ERROR][Wed Jun 22 14:39:47.602] VerifyControl- 90 Cannot establish a network connection to the AR System server <servername> : RPC: Program not registered [ERROR] [Wed Jun 22 14:39:47.602] RikMain- Problem with verification of user/pw/server information Here is what we seen yesterday: [Thu Jun 23 09:37:56.872] RikMain- RIK utility version/timestamp: 7.6.04 Build 002 201101141059 [Thu Jun 23 09:37:56.872] RikMain- Command = ./rik ping -x <servername. -t 0 -u Demo -p ****** -l /arsys/arserv -n ARServer-RIK-PostInstall -s 0 -B -L -C [Thu Jun 23 09:37:56.886] RikMain- ARInitialization Complete [Thu Jun 23 09:37:56.886] SetOverlayGroup- Set Session Configuration for design and runtime overlay group (base[-1]) succeeded [Thu Jun 23 09:37:56.956] RikMain- AR Server <servername> is not responding [Thu Jun 23 09:37:56.956] RikMain- ARTermination complete [Thu Jun 23 09:37:56.957] RikMain- Returning 90 for RIK subcommand ping We are trying a system restart but was wondering if anyone has tried this before and resolved. It creates the database and temp space and the arerror.log only displays this: Thu Jun 23 09:43:56 2011 : Action Request System(R) Server Version 7.6.04 Build 002 201101141059 (c) Copyright 1991-2010 BMC Software, Inc. Thu Jun 23 09:43:56 2011 390600 : This COPY of the Action Request System(R) does not have authorization key set, but is ready for use or evaluation. For unlimited capabilities, contact your sales representative. (ARNOTE 27) Thu Jun 23 09:44:00 2011: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Signal: 4 Thread Id: 1 Version: 7.6.04 Build 002 201101141059 Jan 14 2011 12:47:55 ServerName: <servername> Database: SQL -- Oracle Hardware: 000A952A4C00 OS: AIX 5.3 RPC Id: 0 RPC Call: 0 RPC Queue: 0 Protocol Version: 18 Client IP Address: Stacks: Can provide more logs if that will help and will let everyone know of system boot resolves. Thanks, Shane ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
