Dumb question... Where is the data from the AIF going? If the idea is to
just fill out a web form and send the info somewhere, you can use the
OOB Quicklaunch configuration for the SRD and have it launch your AIF in
context. 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Marek B.
Sent: Tuesday, June 28, 2011 10:00 AM
To: arslist@ARSLIST.ORG
Subject: SRM Request with no fullfilment application

 

** 

Hi List,

 

We've got service request where no incident or work order ticket is
required to be registered.

Customers just need to open an Advanced Interface Form, fill all
necessary fields and send request.

The entire workflow is executed automatically and all I need to do is
make sure the request will be closed.

 

How this can be done, given that you need a Process and an Application
Object attached to an SRD?

 

thanks,

Marek

 

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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