There are, of course, multiple ways to address the issue. Active Directory is an authentication source, not an SSO solution, so at some point in the process, the credentials do need to be supplied.
Thanks, David J. Easter Product Line Manager Remedy Platform BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett Sent: Thursday, June 30, 2011 05:07 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Mid-Tier and SSO. No, you have to login to AtriumSSO first. So instead of logging into midtier, you login to AtriumSSO. Also, when it times out, you will have to do it again. Your options are as follows: A product that if you google for SSO itsm you will find it (See how I didn't turn it into an advert there? :) Or there is an open source version on the BMC Developer network, which is a fantastic start and there is plenty of experienced help here if you get stuck compiling etc. Kind regards Danny -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Randy Evans Sent: 30 June 2011 12:16 To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Mid-Tier and SSO. What were trying to accomplish is the user opens up the web browser and either by favorite or link goes directly to our Mid-Tier and doesn't have to login. Currently all our Remedy system s are accessed via the User tool, and uses Active Directory to Authenticate. Does AtriumSSO support that? On 6/29/2011 6:24 PM, Easter, David wrote: > If you're on AR System 7.6.04, you may want to consider just using the built-in integration with Atrium SSO, depending on to which Enterprise SSO product you're integrating. It may be that this has all been done for you. > > To what are you integrating? > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Randy Evans > Sent: Wednesday, June 29, 2011 04:08 PM > To: arslist@ARSLIST.ORG > Subject: 7.6.04 Mid-Tier and SSO. > > I've got the white paper that describes SSO on the Mid-Tier and has 2 > examples of how to authenticate, one in C++ and the other In Java. In > the Java example it uses two imports > > import com.remedy.arsys.session.Authenticator; > import com.remedy.arsys.session.UserCredentials; > > > which JAR are these in? I've added all the ones in the API lib folder, > looked through the documenation, I can pull up a > com.remedy.arsys.session but then there are no methods or sub classes in > it that are public. I'm very new to Java programming so any clue would > help. Thanks > > Randy > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
