Hi!

 

Thank you for the suggestion. We tried this and this resolved the issue
perfectly. J

 

Take care!

 

Kind regards,

Kim Ericsson

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: den 30 juni 2011 16:13
To: arslist@ARSLIST.ORG
Subject: Re: Not able to delete a form Overlay

 

** 

Kim,

I would recommend switching to Base Development mode, delete and then
re-create all of the indexes there....it should correct your situation.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kim Ericsson
Sent: Thursday, June 30, 2011 5:34 AM
To: arslist@ARSLIST.ORG
Subject: Not able to delete a form Overlay

 

** 

Greetings!

 

I got an issue with deletering a overlay for a form. Please see below
for a detailed description of the problem.

 

Environment

Win 2008 R2 64-bit servers

SQL 2008 SP1 64-bit

 

Problem description

Have upgraded the staging server from:

AR Server 7.5 patch 004 > 7.6.04 SP1

CMDB 7.6 > 7.6.04 SP1

ITSM 7.6 > 7.6.04 SP1

SLM 7.6 > 7.6.04 SP1

 

I've run the BPCU and converted to overlays etc.

 

Am now trying to remove an Overlay for a form but are not able to and
need assistance.

 

I want to remove the Overlay for the form "SLM:ConfigGoalType" but when
I try to do this I receive this error message:

"ERROR (382): The value(s) for this entry violate a unique index that
has been defined for this form; ERROR (552): The SQL database operation
failed.; Cannot drop the index 'T1990.I1990_8_1', because it does not
exist or you do not have permission."

 

I've tried to remove all indexes on the Overlay form but was not able to
remove the unique index for the Status field, since the remove button is
grey... The other indexes I removed successfully but still get the same
error message when trying to delete the Overlay.

 

If I run this query in the db: select schemaId,name from arschema where
name like '%SLM_ConfigGoalType%'

I get the result:

1990       SLM:ConfigGoalType

2304       SLM:ConfigGoalType__o

 

 

This query:

select indexname from schema_index where schemaid = 2304

Get this result:

I1990_300905300_1

 

 

This query:

select indexname from schema_index where schemaid = 1990

Get this result.

I1990_300473700_1

I1990_300695300_1

I1990_300905300_1

I1990_8_1

 

Seems to me Dev Studio tries to remove an index that is not present for
some reason...

 

Any ideas on how to solve this one is much appreciated!

 

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_


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