SP1 was released on 09-May-2011.  That was about 3 months after GA.  Service 
Packs typically come out every 3-4 months.  So you can use that information to 
estimate a release date.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rodriguez, Rafael J x23718
Sent: Friday, July 01, 2011 06:14 AM
To: arslist@ARSLIST.ORG
Subject: 7.6.4 SP2

**
Hello, does anyone have a release date for SP2?

Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial 
Solutions
2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p
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