Hi Hrishikesh,
"User unknown" means that the email engine isn't getting a response from the email domain that the email address is valid or "known". I'm guessing that you have some kind of email-to-fax service that you are using that receives emails and converts them into faxes. If so, I would check with the service to be sure your account is still valid. If not, has this worked in the past, and if so, what is the mechanism that is supposed to send the fax for you? Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com> www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hrishikesh Muluskar Sent: Monday, July 11, 2011 5:21 AM To: arslist@ARSLIST.ORG Subject: Error while sending a fax HI, I am getting the following error ,whenever i try to send a fax via notify action in the filter. we have a faxnumber field in a form.User enters a faxnumber into it and whenever he press submit.the email should go to the provided faxnumber. Instead now it is throwing the following exception. " 250 2.6.0 <26845221.13541309966942079.JavaMail.SYSTEM@SVCHAS<mailto:26845221.13541309966942079.JavaMail.SYSTEM@SVCHAS>> Queued mail for delivery com.sun.mail.smtp.SMTPSendFailedException: 250 2.6.0 <26845221.13541309966942079.JavaMail.SYSTEM@SVCHAS<mailto:26845221.13541309966942079.JavaMail.SYSTEM@SVCHAS>> Queued mail for delivery ; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 User unknown at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:598) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:394) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:231) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) " what this error explains... CAN ANYONE PLEASE HELP!!!!! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug11 www.wwrug.com<http://www.wwrug.com> ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
