Hi everybody! Sorry for the shameless self-promition, but since it's on-topic... We have a somwhat different solution to this problem, have a look at our product... http://www.northcraftanalytics.com
We use one architecture for Dashboards and Analytics. It's Microsoft-based (not for everyone) so we use Excel, Sharepoint and Integrated Windows Authentication combined for a seamless interface into Remedy (albeit Microsoft-based). That way, when you login to windows you have access to our product through Sharepoint (for the Dashboards) and Excel (for the Ad-hoc Analytics). In addition, we have: 655+ pre-calculated metrics 135 Key Performance Indicators 8 Process Areas I will throw this in... If you're not up for a Microsoft solution - JSS is a GREAT company. Back in the IT Prophets days, they were very helpful at Avaya (Thanks John!). Just my 2 cents... Lee _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
