That is right Roger! Moreover since I have HTML files here, they need to be converted in a format where you can reach the point that you can map fields. But before reaching that state we have to deal with the HTML files and the formatting. I am not sure if you have dealt with this kind of a requirement before.
On Wed, Jul 20, 2011 at 11:30 AM, Roger Justice <rjust2...@aol.com> wrote: > ** Since this is a standard regular form you need to review creating an > RKM artical and see what is in each field and then use the import tool to > map the external fields to the internal fields. I reviewed the RKM admin > guide and it does not have any import instructions. > > > > -----Original Message----- > From: Arnab Baral <arnab...@gmail.com> > To: arslist <arslist@ARSLIST.ORG> > Sent: Tue, Jul 19, 2011 7:07 pm > Subject: Re: RKM 7.6.04 import of articles from a third party location > > ** Hi Roger, > > Sorry to bother you here. But do you have a step-by-step procedure that > explains how it should be done? > > On Wed, Jul 20, 2011 at 11:04 AM, Roger Justice <rjust2...@aol.com> wrote: > >> ** Convert them to a csv file and use the import tool. >> >> >> >> -----Original Message----- >> From: Arnab Baral <arnab...@gmail.com> >> To: arslist <arslist@ARSLIST.ORG> >> Sent: Tue, Jul 19, 2011 6:10 pm >> Subject: Re: RKM 7.6.04 import of articles from a third party location >> >> ** Hi Roger, >> >> >> Thanks for the reply. >> >> Could you please suggest how can I import HTML format articles into RKM >> 7.6.04? >> >> On Wed, Jul 20, 2011 at 10:03 AM, Roger Justice <rjust2...@aol.com>wrote: >> >>> ** RKM 7.6.04 does not use XML format. It is a ARS regular form that you >>> can use the import tool with. >>> >>> >>> >>> -----Original Message----- >>> From: Arnab Baral <arnab...@gmail.com> >>> To: arslist <arslist@ARSLIST.ORG> >>> Sent: Tue, Jul 19, 2011 5:41 pm >>> Subject: RKM 7.6.04 import of articles from a third party location >>> >>> ** Hi All, >>> >>> >>> This is critical and urgent! >>> >>> Can somebody help me with import of articles located in a sharepoint in >>> client location? The files can be extracted in HTML format and put in the >>> remedy server. >>> >>> I have found some external convertor tools to convert the files to >>> relevant XML format. But failed to convert them. >>> >>> Can somebody help in this kind of a requirement? >>> >>> -- >>> *With Great Regards, >>> Arnab Baral* >>> >>> >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> >> -- >> *With Great Regards, >> Arnab Baral* >> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > *With Great Regards, > Arnab Baral* > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- *With Great Regards, Arnab Baral* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
