Hi Drew, What attribute in AD are you querying by? If it is something like username (samaccount) then I would think the return would be 1 record. Is it possible that the query against AD is the problem and 2000 is the limit on the return?
Regarding performance you may get a little better performance if you query the AD Global Catalog. I can't remember the default port for the GC right now but I am sure the Googles know. It doesn't have all of the AD schema attributes but it has the main ones. It also doesn't fix the issue of 2000 records being returned but may provide a little relief. Jason Jason On Aug 15, 2011 10:49 AM, "Drew Shuller" <drew.shul...@gmail.com> wrote: > Good morning everyone. I have a problem with our Customer Info/AD search. > Searching the integration vendor form, we get somewhere around 2000 records. > This takes about 15 seconds, 100% normal. In our help desk form, it used to > be very fast to bring back one record. Now it's taking about 15 seconds for > that one record. I set the plug-in log level to 100, and when viewing the > log, I see that the integration brings back all 2000 records when I'm only > wanting one record. Does anyone know if this is normal behavior? I haven't > changed anything on my end. > > This is a 6.3 system in a MS server environment. Can anyone offer any > troubleshooting help? Thank you. > > Drew Shuller > Soto Cano Air Base > Honduras > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
