How long does it take your DB system to resolve a query for an "exact match" on CTM:People where the query is
'Remedy Login ID' = "some user id" Also -- how many records are in your CTM:People -- and what DB are you using? Our sample system is 800ms - with 40,000 records... , Oracle 11g2 (Please get the timings from SQL log) -John -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"