What I do is go to the Search window in Windows, look on all local hard drives, and look for *.arf,*.arv and delete everything that comes up. That is generic enough that you don't have to be concerned with where each person has set for their home directory, and easy enough that you can have users run it themselves, if they are still using the WUT.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vaibhav Singhal Sent: Monday, September 12, 2011 6:31 PM To: arslist@ARSLIST.ORG Subject: Clearing User Tool cache ** Hi All, I want to clear User Tool cache, is there a specific location of files that can be deleted for this? Thanks for the help! Cheers! Vaibhav ________________________________ ::DISCLAIMER:: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"