On behalf of my colleague.. When we configure Assignment scripts, there is an option to add an attachment.
However, when this Assignment script is used on an Incident to create work-info, the attachment which was added in script configuration does not get added on WorkInfo as an attachment. Can someone please find out about this? Is this a bug or OTB system behavior? -- Regards, Bhupesh Gupta _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
