Kay,
If you are in the client tool (User Tool) and have logging turned on, you can
also watch the client side activity in a realtime logging window by going to
where you have the the user tool installed and running the ARLogDisplay tool
normally located here ("C:\Program Files\BMC
Software\ARSystem\user\ARLogDisplay.exe"). You can see the form (schema)
listed there as well as the Active Links that are called and any of the other
logging elements you have selected in the User Tool.
Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com
Remedy Approved Consultant (RAC)
512-731-0304
-----Original message-----
From: Andrew C Goodall ago...@jcpenney.com
Date: Wed, 19 Oct 2011 10:58:10 -0400
To: arslist@ARSLIST.ORG
Subject: Re: Identifying forms
> Turn on client side active link logging and then search for the word
> "schema"
>
> Regards,
> >
> Andrew Goodall
> Software Engineer 2 | Development Services | jcpenney . www.jcp.com >
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kay
> Sent: Wednesday, October 19, 2011 9:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Identifying forms
>
> I'm a very new Remedy Admin, and I have a general question related to
> applications.
>
> When logged into an application (such as Incident Management) with admin
> permissions, is it possible to "debug" a screen to find out which form
> objects or templates are being used?
>
> Definitely identifying myself as a newbie here. I've taken the BMC
> Remedy AR System Foundations Part 1 and 2, but nothing like this was
> touched on in class. Feeling a little overwhelmed by the enormity of
> the systems but I have to start somewhere!
>
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