Don, Arplugin is not a Windows service, is it? It is started by armonitor and is a process but not a service as I recall. The steps we follow are to open Task Manager -> click on the Processes tab -> select arplugin.exe -> click End Process. Since it was started by armonitor.exe, armonitor will automatically restart the process.
This also is a helpful tip for the Reconciliation Engine when needed. Jason On Wed, Oct 19, 2011 at 9:33 AM, McClure, Don <don.mccl...@unt.edu> wrote: > ** > > The equivalent step for Windows:**** > > ** ** > > Open Windows Services. Find service called 'arplugin.exe', and stop it > via standard method. Caution: any other functions relying on > 'arplugin.exe' will stop as well, momentarily.**** > > ** ** > > Main AR service should restart 'arplugin.exe', instantly. I believe > others have alluded to this methodology over last few weeks--we have had to > use in on ITSM7.6.4/AR7.6.4 environment when LDAP connection get lost or > stale.**** > > ** ** > > Hope this helps!**** > > ** ** > > Don W. McClure, P.E.**** > > CITC Call Tracking Administration**** > > University of North Texas**** > > dwmac @ unt . edu**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi > *Sent:* Wednesday, October 19, 2011 8:55 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Overview Console error**** > > ** ** > > ** It might be your arplugin is stuck, > ps -ef|grep -i arplugin > kill -9 PID > armonitor should start it right back up.. > > (my symptoms are (go to admin console - select server configuration) if it > comes up blank or throws an error) > > I have seen this.. I believe this was the fix.. Windows? no clue.. > Have a wonderful blessed day.. **** > > On Wed, Oct 19, 2011 at 9:33 AM, IT (Amanullah Bashir Ahmed) < > ahmed...@emiratesnbd.com> wrote:**** > > ** **** > > Hi there,**** > > Version 7.1**** > > When I am clicking on Overview Console, I am getting the following error.* > *** > > **** > > I am in great trouble, can anybody help me In this regard.**** > > **** > > Thanks & Regards**** > > **** > > Amanullah**** > > IT Enterprise Applications**** > > Group Applications**** > > Emirates NBD, Al-Barsha Office Mezz floor**** > > Dubai, UAE**** > > Desk: +971 4 3726602**** > > Mobile: +971 50 2182455**** > > **** > > > > DISCLAIMER:"This e-mail message including any of its attachments is > intended solely for the addressee(s) and may contain privileged information. > If you are not the addressee or you have received this email message in > error, please notify the sender who will remove your details from its > database. You are not authorized to read, copy, disseminate, distribute or > use this e-mail message or any attachment to it in any manner and must > delete the email and destroy any hard copies of it. This e-mail message does > not contain financial instructions or commitments of any kind. Any views > expressed in this message are those of the individual sender and do not > necessarily reflect the views of Emirates NBD PJSC, or any other related > subsidiaries, entities or persons." **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > > > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
