Hi,
Thanks for the reply. I am in contact with those guys who said it will be released again approx January 2012. Apps seems to be the easiest. But what about hardware and the fact that Incident, Problem and Change need to have different prod cats to Asset/CMDB? Regards From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: 26 October 2011 14:03 To: arslist@ARSLIST.ORG Subject: Re: ITSM Product Catalogue ** The BMC ADDM guys produced a product catalog for software that the patterns in ADDM used. This was withdrawn as it was pretty poor but we should expect it to reappear at some point. BMC has said in the past that the system will include more, better quality sample foundation data based on ADDM and it would be good to see this happening. I also start by using the sample data which takes care of most classes. The more complex ones like computer and product are added to as CI's are brought in. Using the rule that no CIs are reconciled unless they are normalised should help keep the product catalog clean. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett Sent: 26 October 2011 13:39 To: arslist@ARSLIST.ORG Subject: ITSM Product Catalogue ** Hi list, I just wanted to get a feel for how many of you start from scratch, take the BMC sample data and add to it, etc? I have always started with the sample set and added from customer to customer then heavily used aliases for discovery etc I know BMC deployed a set with 7.03 of approx 15k, and now they are scaling back to a list of approx 4000 (I am told, Matt Laurenceau is kindly following this up internally) Just wanted to get a feel and hopefully when I get to the bottom of this I will post the list back to BMCDN if anyone is interested. Bored of reinventing the wheel every time J Anyway thanks and take care Kind regards Danny Kellett Principle ITSM Consultant / SSO Support _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
