Tommy,

 

What we are looking for is to show the SHR:Landing console with the
collapsible Application menu but without the overview console. Currently
by default when the use logs in the SHR:Landing console is opening with
the overview console to the right of the Application menu. What we are
looking for is to see just the application menu without the overview
console 

 

 

 

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Saturday, November 05, 2011 8:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Homepage customization in 7.6.04 sp2

 

I had to set the Home Page in User Preference to NULL.

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt

Sent: Friday, November 04, 2011 9:56 PM

To: arslist@ARSLIST.ORG

Subject: Re: Homepage customization in 7.6.04 sp2

 

So, to be clear, what is the Default Home Form set to in the ar.cfg?
And what is it set to in the User Preference record of the person(s) you
are testing as?

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Venkat Arcot

Sent: Friday, November 04, 2011 9:44 PM

To: arslist@ARSLIST.ORG

Subject: Re: Homepage customization in 7.6.04 sp2

 

I tried that but it overrides the default page that we set. It always
displays the AR System Customizable Home Page with overview console

 

Thanks,

Venkat. 

832-320-5778

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt

Sent: Friday, November 04, 2011 9:27 PM

To: arslist@ARSLIST.ORG

Subject: Re: Homepage customization in 7.6.04 sp2

 

Venkat,

 

Look in your ar.cfg or through the 'Server Information' component of the
AR System Administration Console for the 'Default Home Form'.  OOB, I
believe it is now set to the 'AR System Customizable Home Page'.  You
can change it through the 'Server Information' page or by manually
setting it in the ar.cfg file.  Additionally, you can set it on an
individual basis through the AR System User Preference form on the 'Home
Page' tab.

 

Good luck,

 

Matt R.

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Venkat A

Sent: Friday, November 04, 2011 9:18 PM

To: arslist@ARSLIST.ORG

Subject: Homepage customization in 7.6.04 sp2

 

Hello Listeners,

 

We upgraded our ITSM to 7.6.04 sp2 but when the user logs in the
overview console displays by default. Is there a way we turn off the
overview console from displayng and set our own custom webpage in it's
place. Any help will be greatly appreciated

 

Thanks,

Venkat

 

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This electronic message and any attached documents are intended only for the 
named addressee(s). This communication from TransCanada may contain information 
that is privileged, confidential or otherwise protected from disclosure and it 
must not be disclosed, copied, forwarded or distributed without authorization. 
If you have received this message in error, please notify the sender 
immediately and delete the original message. Thank you.


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