I haven't research this yet but have thought about doing the same thing. Does it require customization or just a configuration change?
Thanks, Jason On Tue, Nov 8, 2011 at 4:31 AM, Hennigan, Sandra CTR WHS/ITMD/CACI < sandra.hennigan....@whs.mil> wrote: > When the user opens the Asset Management Console, what is the table set to > load? > > The default is Computer Systems. We changed the default to Business > Services instead and it made a substantial difference because we only have > about 20 Business Services but have thousands of Computer Systems. > > Thank you, > > Sandra Hennigan > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig > Sent: Tuesday, November 08, 2011 4:09 AM > To: arslist@ARSLIST.ORG > Subject: Asset Management Console size issue on midtier > > Hi Listers > > I'm having an odd issue. > > We have two midtier servers connected to one ARS server; > > For some users, clicking on asset management or CMDB from the homepage > produces a window with the toolbar, and a 20px tall view of the requested > page - which is unusable. > > When it happens, it only happens on one of the midtiers, and never in the > User tool. It appears that it's always the same midtier. Logging in from > another machine produces the same result ... and several users can try from > the same machine with the same browser, but not all get the anomaly. > Flushing the midtier cache clears the anomaly temporarily. > > I can see that the div with class PageHolder is getting a Height of 20px - > on the erroneous midtier, while on the other it gets a height of 461px. > > We're running ARS 7.5 midtiers with ITSM 7.6, with internet explorer 8 as > the only available browser. > > Have any of you experienced anything similar? > > Best regards > > Jonas Stevnsvig > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
