FYI - The latest patch to Exchange 2007, SP3 Update Rollup 1, changes their "best body format":
When you apply Exchange 2007 SP3 Update Rollup 1, the behavior of the Best body format option changes. In this scenario, POP3 or IMAP4 clients that use the Best body format option only retrieve the native content that is stored on the Exchange Mailbox server. The POP3 or IMAP4 clients no longer receive an additional text-only copy of the message. If a POP3 or IMAP4 client cannot render the HTML message content, the client may be unable to view the retrieved message content. On our ARS 7.1 system, this means that the 'Plain Text Content' field for HTML-formatted emails started showing up blank, which caused massive errors in our email processing system. Here is the full article: http://technet.microsoft.com/en-us/library/gg491244(EXCHG.80).aspx And the instructions for restoring HTML and alternative text retrieval: http://technet.microsoft.com/en-us/library/aa997869(EXCHG.80).aspx Share and enjoy, Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com> www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"