FYI - The latest patch to Exchange 2007, SP3 Update Rollup 1, changes their 
"best body format":

When you apply Exchange 2007 SP3 Update Rollup 1, the behavior of the Best body 
format option changes. In this scenario, POP3 or IMAP4 clients that use the 
Best body format option only retrieve the native content that is stored on the 
Exchange Mailbox server. The POP3 or IMAP4 clients no longer receive an 
additional text-only copy of the message. If a POP3 or IMAP4 client cannot 
render the HTML message content, the client may be unable to view the retrieved 
message content.

On our ARS 7.1 system, this means that the 'Plain Text Content' field for 
HTML-formatted emails started showing up blank, which caused massive errors in 
our email processing system.

Here is the full article:  
http://technet.microsoft.com/en-us/library/gg491244(EXCHG.80).aspx

And the instructions for restoring HTML and alternative text retrieval:  
http://technet.microsoft.com/en-us/library/aa997869(EXCHG.80).aspx

Share and enjoy,

Kelly Logan, Sr. Systems Administrator (Remedy), GMS
ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 
USA | 734.997.4777
kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com>
www.proquest.com

ProQuest...Start here. 2010 InformationWeek 500 Top Innovator

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