Mark:

You might also check whether /var/tmp is out of space.

--Phil

________________________________
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On 
Behalf Of Joe Martin D'Souza [jdso...@shyle.net]
Sent: Monday, November 14, 2011 13:39
To: arslist@ARSLIST.ORG
Subject: Re: Email Error Message 362

**

Have you checked the permissions of the file it is trying to attempt to open? 
You may have started the AR System as a different user leaving the file 
inaccessible to the current user that started the AR System.

Joe

From: Brittain, Mark<mailto:mbritt...@navisite.com>
Sent: Monday, November 14, 2011 11:09 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Email Error Message 362

**
Good Morning,

Has anyone seen an error message like this in the AR System Email Error Logs? I 
have a couple of these and the numbers between RED and TMP are different. The 
mailbox is in the /var/mail directory.

Mailbox Name: Out_Going
Message Type: Severe
Message Number:  362
Message Text: Cannot find/open the directory file /var/tmp/RED6550561TMP

ARS 6.3 patch 20
SunOS 5.9
Oracle 9.2

Thanks
Mark

Mark Brittain
Remedy Developer
NaviSite – A Time Warner Cable Company
mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-317-2897


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