Mark: You might also check whether /var/tmp is out of space.
--Phil ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza [jdso...@shyle.net] Sent: Monday, November 14, 2011 13:39 To: arslist@ARSLIST.ORG Subject: Re: Email Error Message 362 ** Have you checked the permissions of the file it is trying to attempt to open? You may have started the AR System as a different user leaving the file inaccessible to the current user that started the AR System. Joe From: Brittain, Mark<mailto:mbritt...@navisite.com> Sent: Monday, November 14, 2011 11:09 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Email Error Message 362 ** Good Morning, Has anyone seen an error message like this in the AR System Email Error Logs? I have a couple of these and the numbers between RED and TMP are different. The mailbox is in the /var/mail directory. Mailbox Name: Out_Going Message Type: Severe Message Number: 362 Message Text: Cannot find/open the directory file /var/tmp/RED6550561TMP ARS 6.3 patch 20 SunOS 5.9 Oracle 9.2 Thanks Mark Mark Brittain Remedy Developer NaviSite – A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-317-2897 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"