Hi Mike, You will find info on this process in the service management process model.(the html based tool that is integrated to the process overview-buttons in itsm apps if its installed)
Br, Steinar Den 15. nov. 2011 kl. 22:02 skrev Mike Hocks <mike.ho...@state.mn.us>: > Does anyone know if BMC has documentation on Configuration Management (CMS)? > We own the ITSM Suite and we are starting to dig in to our company's > configuration management process and was hoping to find some info on this and > how Remedy recommends going about this work...I did search their download > site and I am not finding any documention oh this topic. > > > Thanks a lot > -Mike > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
