Since someone would have to have to be on the server to execute that command, 
it should be relatively safe providing that your server itself is secure.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig
Sent: Tuesday, November 15, 2011 3:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: Demo <sigh>

**
Now I'm curious - how can you harden the server to prevent this workaround?

Den 15-11-2011 22:47, Kemes, Lisa skrev:
**
Thanks so much!!  I used this and it worked!  <whew!>

Lisa


________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker
Sent: Tuesday, November 15, 2011 4:38 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Demo <sigh>
**
Haven't tried this procedure in a while, but it should create a new Admin 
account.  The last parameter sets it up a as an Admin.  Nate.



Go to a command line, and CD to the install directory.  Look for a binary 
called arcache

When you get to it, type the following:

arcache -Ua -eTEMP999 -lw 1 -n "TEMPADMIN"-p"" -s <servername> -g "1;"


Then, log into the server with a login of TEMPADMIN, no password

Nathan Aker
ITSM Solution Architect
McAfee, Inc.



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa
Sent: Tuesday, November 15, 2011 2:43 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Demo <sigh>

**
I hope others have done the same thing.

Installed AR System Application Software 7.6.04 SP2 on Windows 2008 server (we 
are using Oracle 11gR2).

After install, I logged on using Demo, then went to the User Form and added my 
account and then changed the Demo Account from Fixed to Read (so I could add 2 
other users).

Logged out and logged in as myself and DOH! I didn't add administrator 
permissions on my account so I don't have admin privileges.

Logged out and then back in as Demo and I guess when I changed the license from 
fixed to Read it took out the Admin Privilege?

I have some info from the ARSlist archives to use arcache to add a fixed 
license back to demo, but will it give it the admin priv's back?


Lisa Kemes
AR System Developer
TEIS - USA
+1 717 810 2408 tel
+1 717 602 9460 mobile
lisa.ke...@te.com<mailto:lisa.ke...@te.com>
100 Amp Drive
Harrisburg, PA 17112

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