On all mine the license Qualifier is blank... I just enter License Type, Number of Licenses, and Key.
Make sure the Current Host ID in the upper right corner matches with the license info. If it doesn't you may need to purge that key and get a new one. Ken. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Friday, November 18, 2011 3:06 PM To: arslist@ARSLIST.ORG Subject: Licensing ** I called support I and am waiting for them to get around to me. In the meantime, I am in the middle of an install and need to apply a license key. I received an email from BMC with values that do not match up with what is in the license tool. I am not sure what value I need to put in the field "License Qualifier" so I left that field blank. In the License field - I entered the key that I received. Then I pressed SAVE. The license does not show in the table. What should be in the qualifier field? _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ******************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.Hubbell.com - Hubbell Incorporated** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"