Alejandro, What about breaking up that Business Service CI into other logical CI's so that you are not relating 1 business service to the entire company list? I know it's not a solution but maybe it can be a worthy workaround.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon Sent: Monday, November 21, 2011 2:36 PM To: arslist@ARSLIST.ORG Subject: Atrium CMDB-Asset Integration: Issue when relating Business Services with Companies ** Hi Listers ARS 7.6.04 SP1 CMDB 7.6.04 ITSM 7.6.04 We have about 40 customers, each one of them with its Company record. When relating Companies to some business Service CI's (AST:AssetPeople) through People tab in AST:BusinessService form, we're facing this issue related: Value does not fall within the limits specified for the field : (Maximum length - 255) : BMC.CORE:BMC_BaseElement : CMDBRowLevelSecurity (ARERR 306) After checking CMDBRowLevelSecurity field for Business Service CI affected, it's filled with Group ID's for all Companies related to this service (About 30 customers). It seems to be the field is full and we can't add any company record without getting error messages because there´s no available space in that field in order too add new company records. What can I do? Extend CMDBRowLevelSecurity size is not a good option. Neither modiifying Company model for our customers. Any ideas? Regards, Alejandro _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
