I know this was a bug in a version similar to yours. I would run that by BMC.
Rick On Nov 29, 2011 10:27 AM, "Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE" < roy.ashcraft....@offutt.af.mil> wrote: > ** > > I have a requirement to capture incoming unformatted emails into a custom > form, with associated attachments. I have everything working, however, the > only attachment being capture from the email engine is the original > message/attachments in s/mime encoded format. Is there a configuration > option that I am missing or something where the email engine will actually > separate out and decode the attachments?**** > > ** ** > > Viewing the messages in the inbox, connecting via Outlook, shows the > attachments as expected.**** > > ** ** > > Our environment – **** > > AR System 7.01 p5**** > > SQL Server 2005**** > > AR System Email Engine 7.01 p5, connecting via MAPI from an Exchange > server.**** > > ** ** > > Thanks,**** > > Roy**** > > ** ** > > ** ** > > ** ** > > //SIGNED//**** > > ROY ASHCRAFT, Contractor, 2 SOS/SYOE**** > > Remedy ARS Support, SAIC**** > > (402) 294-8225, DSN 271-8225**** > > roy.ashcraft....@offutt.af.mil**** > > ** ** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"