AR System 7.1.00 is governed under the version based policy and not a time based policy. The policy can be found here:
http://www.bmc.com/support/prod-supp-policy-release-based.html\ So AR System 7.1.00 will become unsupported when it becomes a C-3 release; in other words, when the next major or minor version of AR System is released (it is currently a C-2 release under limited support). Current tentative plans are for the next major/minor release to GA in the first half of 2012. It would be my recommendation for you to begin planning your upgrade away from 7.1.00 as soon as possible. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Tuesday, November 29, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: When will AR System 7.1 be out of Support? I know it is near or in the past. I just need a confirmation of the date. Best regards, Rich Service Technology Development Manager State Street Bank _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
