Hi All,
I am facing some issues with the installation of ARS 7.6.04V & ITSM 7.6.04V.
My current environment details are as follows:
1. OS - Windows 2008 Server SP-1(64-bit)
2. DB - SQL Server 2008 Enterprise Edition(64-bit).
3. JDK - 1.6.X(64-bit)
4.Remedy Installers Version:
a. ARS 7.6.04
b. ITSM Apps 7.6.04
5.Hardware Setup:
a. Setup on VM
b. HDD - 80GB
c. RAM - 8GB
I have installed this remedy version in my test bed( going through release
notes for 7.6.04, comaptibity matrix,etc) alongwith the mid-tier.
But, now i am facing issues with the UI,performance. Whenever i am log-in
into the server, it happens successfully, took me to the homepage, but
whenever i clicked on any applications, it hangs or displays the results
abnormally. The same tasks when i opened through objectlist, it is opening
successfully. I am not at all getting what is this happening.
Please let me know whether this installation is working or not. If not, plz
guide me the steps of installing 7.6.04V or if anyone having any
document/snapshots wrt installation, plz share, i will be thankfull 2 u.
--
Best Regards,
Hari
E-mail:- hsvishwaka...@gmail.com
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