Why in the world did BMC limit the Notes field in WorkInfo records to 255 characters per record? This is maddening for our IT users who didn't have this limitation in our 7.0x world. The workaround is to email the INC or CRQ with the information record that exceeds 255 characters. Does anyone else have the same problem and what did you do to resolve this poor design, please ? Thanks List Members - Rick
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