Thanks Misi for a detailed reply. We are on 7.6.03 and we do use sticky bit. Most of our user base is web, but we do have our call center folks who have access to both web and user tool. Single user loging into multiple servers is a very rare case for us. Mostly our call center floks could do that, but they have been given fixed licenses anyway.
I thought even though users log into multiple servers simultaneously they would be allocated license only once and the same would be reflected in application statistics. It would count only once. But from your reply it seems like it does not do that. What a mess, seems like I need to create bunch of test accounts and test various combinations to see if any of the BMC provided options can be reliable enough to measure license usage. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
