You can't very easily - there is a bug in BMCs license tracking across an AR server group environment - and at least I can't be bothered to spend the time with support to try and get them to fix it.
Bascially, the way I do it is to capture snapshot of active users during busiest part of online day - paste into excel spreadsheet one worksheet per server and then paste all users from those individual counts into one worksheet and filter duplicate records so you end up with a list of unique online users. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mauricio M. Sent: Thursday, January 12, 2012 2:24 PM To: arslist@ARSLIST.ORG Subject: License Review form in server groups -Current Users how to read ** Hello people, One question about License Review option (Manage User License form), if you attempt to read the current server/application user count, if you have two or more arservers sharing the user load in a server group through a load balancer, how would you read and understand the user count? If I connect directly to server A and get 100 current server users and then connect directly to server B and get 50 current server users, it means there are a total of 150 users connected to the system at the moment????? Thanks for the clarification Mauricio _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
