On behalf of the Advisory Board for the World Wide Remedy Users Group (WWRUG),
I am happy to announce that our upcoming conference: "WWRUG12 - Sharing Tools, Technology and Training" will be October 15 - 19, 2012 - San Jose, California in the Fairmont San Jose Well, okay, so we announced that at WWRUG11. Now you can actually register and book your hotel at www.wwrug12.com There will be an official announcement going out soon, but the ARSlist has never been formal. I decided it was best to get an early start so we can spread our absurd workload out over the year. Remember, the entire Advisory Board are actually BMC Remedy consultants of one sort or another and most of us have full time jobs. Those of us that aren't full time employees seem to work 3 types of jobs including being Remedy Consultants so have the equivalent of 2 full time jobs to begin with. Ditto with all our volunteers. We have a great venue and location this year, and it is expected to be a stellar event, so join us! The content will be better than ever. Why? Well, bribery. Yes, this year if you present, the conference fees are: 0 dollars. So get your topics and papers ready and your travel approved. BMC has guaranteed that they will offer up Senior Management to either be applauded for their efforts to improve service and build quality or, if hotel rules permit, to be burnt at the stake. Oh, sorry, that was grilled by the Customers. (Disclaimer: the only part BMC said was the Senior Management available part). [For those competitors and lurkers on the list: don't get too excited, we are still loyal customers, just we have come to expect the best from BMC Remedy, And most of the time have gotten it.] Daniel Chairman, WWRUG12 Founder, ARSlist: Serving up email since 1993 Disclaimer: The wording of this has not been cleared by anyone, and is purely my opinion, a loyal long term BMC Remedy customer/developer/architect/consultant p.s. no Senior Management has ever been harmed during a RUG, unless you call throwing each other into the pool while wearing wigs harm p.p.s. since I was never present for the wigs on stage or pool dumping I may have the details wrong. My keynote was always the next morning in the era that was going on p.p.p.s. yes, it is Friday, that was deliberate _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"