Yes - The only cache I haven't gone into is Tomcat's. Thanks, JDHood
On Tue, Feb 7, 2012 at 10:33 AM, Brian Gillock <arslist2...@gmail.com>wrote: > ** I'm sure you've done this, but have you cleared your browser cache as > well? > > On Tue, Feb 7, 2012 at 9:28 AM, JD Hood <hood...@gmail.com> wrote: > >> ** All, >> >> >> ARS/ITSM 7.6.04p2 on Windows & SQL Server. >> >> I've read the "how to add a field to the overview console" posts here and >> in the dev community. >> >> I don't want to add anything to the overview console, all I want to do is >> change the display label of the out-of-the-box, existing "Priority" column >> and change the alias of the values. >> The selection list alias values worked right away, but for the life of >> me, I can not figure out the trick to getting the modified display label to >> show up in the mid-tier. >> >> In Dev Studio, it the column label appears correctly as "Severity" (what >> the client wants). But in the mid-tier, it stubbornly remains as "Priority". >> >> I have modified the display label on the Overview console itself and the >> underlying ardbc form. >> >> *EACH TIME* I touch that form or field, I've flushed cache and restarted >> the plugin server. The display label remains unchanged... >> >> Before I called BMC support and "Peggy" started asking for logs and a >> web-ex, I was hoping some kind soul on the ARS list knew the trick and >> might be inclined to share it with me. >> >> (fingers crossed!) >> >> Thanks, >> JDHood >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > Brian Gillock > Principal Consultant, BGBS, Inc > brian.gill...@pbs-consulting.com > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
