I've had an issue with Change and Release if the Notes field is more than 500 
characters.  It had to do with the configuration--the approval notification was 
passing the notes field into a field with a limit of 500--so anything bigger 
crashed the approval engine.  You might want to see if this is true in your 
case.

Anne Ramey
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-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kedar Joshi
Sent: Monday, February 20, 2012 12:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Approval Engine Issues

Hi,

From the approval logs, it seems that approval sever has crashed. The following 
statements indicate the same –

<APPR> AR System server terminated when a signal/exception was received by the 
server (ARAPPERR 20)
<APPR>    Received Exception 0xc0000005
<APPR> AR System server terminated when a signal/exception was received by the 
server (ARAPPERR 20)
<APPR>    0xc0000005

We have encountered this issue previously and this might need an hot fix to 
resolve it.

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