I've had an issue with Change and Release if the Notes field is more than 500 characters. It had to do with the configuration--the approval notification was passing the notes field into a field with a limit of 500--so anything bigger crashed the approval engine. You might want to see if this is true in your case.
Anne Ramey E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kedar Joshi Sent: Monday, February 20, 2012 12:23 AM To: arslist@ARSLIST.ORG Subject: Re: Approval Engine Issues Hi, From the approval logs, it seems that approval sever has crashed. The following statements indicate the same – <APPR> AR System server terminated when a signal/exception was received by the server (ARAPPERR 20) <APPR> Received Exception 0xc0000005 <APPR> AR System server terminated when a signal/exception was received by the server (ARAPPERR 20) <APPR> 0xc0000005 We have encountered this issue previously and this might need an hot fix to resolve it. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"