Its not even 90 - 100/hr :-)

From: bob lind 
Sent: Friday, February 24, 2012 8:49 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: JOB: Remedy Developer in Washington DC

** Please email all inquiries to ka...@klslconsulting.com

284294 - Remedy Developer
7 month contract
position closes 3/2

Remedy Developer will serve as one of several technical resources for the 
District's Remedy 7.6.04 implementation project. The candidate will work under 
the supervision of a Program Manager to upgrade all of the District's Remedy 
Services, including custom applications built using the Remedy ARS platforms.

Experience in BMC Remedy AR System & ITSM suite of applications. Should be 
capable of building any workflow applications from scratch using BMC Remedy AR 
System. Should be able to install, configure, design,customize / code, deploy, 
debug BMC AR System and ITSM applications of SRM, Service Desk (Incident), 
Change Management, Asset Management, Atrium CMDB, Service Level Management, 
Remedy BMC Analytics and Dashboards. Should have a strong knowledge in all the 
components (Mid-Tier, Approval Server, Email Engine etc.). Should have a strong 
knowledge on integrating BMC Remedy AR System with other tools.

Roles and Responsibilities:
Perform IT Service Management (ITSM) systems and process analysis, business 
process engineering improvements; IT Incident/Problem Management, Change and 
Asset Management, focusing on ITIL Version 3 Framework and processes.

Perform ITSM application and software programming and development tasks; 
systems analysis and design tasks; application and software maintenance.

Perform all phases of System Development Lifecycle (SDLC) tasks from design 
through deployment; applications and systems troubleshooting, performance 
monitoring, and security tasks.

Perform ITSM application and software database administration and maintenance 
tasks; complex database environment tasks; programming and development tasks.

Perform ITSM Configuration Management Database (CMDB) administration, 
maintenance and upgrades; SQL database development; reporting and maintenance 
tasks

Plan, design, implement and support ITIL-ITSM Incident/Problem Management, 
Change Management and Asset Management Software; successfully implementing 
Remedy or other ITSM Software: Incident/Problem (Service Desk), Change 
Management and Asset Management modules; ITSM data analysis, best practices and 
Foundation Data loading into ITIL CMDB; developing large scale multi-phase 
Remedy development and implementation plans.

Strong communication skills is highly desired.

Required Experience: 
BMC Remedy AR System & Development (Required 8  Years)
BMC Remedy ITSM Suite of Applications Configuration (Required 5  Years)
BMC Atrium CMDB Configuration (Required 4  Years)
Knowledge in SQL databases (Required 3  Years)
Experience deploying Remedy Software in a VM-Ware environment (Required 3  
Years)
Integration of system monitoring tools w/ Remedy (Required 5  Years)
Knowledge of basic Java Development and Maintenance (Highly desired)
Integration of Avaya ACD w/ Remedy (Nice to have)

ITIL Foundation Certification either v2 or v3 is not required, but is desired. 
 
Work Location:     ServUs Desktop: 1100 15th St NW, 10th Floor

-- 
Bob Lind
IT Jobs posted daily on
klslconsulting.com
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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