Another tip that help me was to set MinOccurs = 0 and Nillable = true where appropriate.
This can be found by clicking the "..." next to the xml data type attribute, called "XML Properties" On the BMC OOTB web services they left MinOccurs = 1 and Nillable = false even for optional fields, not sure why they chose to do that. Leaving this as MinOccurs = 1 and Nillable = false for optional fields will force you to map and reference these every time when called, in my mind that is not advisable. MinOccurs means you have to include the field in the call, Nillable means you can leave the value blank if desired. http://www.dimuthu.org/blog/2008/08/18/xml-schema-nillabletrue-vs-minocc urs0/ Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Abdo Sent: Friday, March 02, 2012 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: SOAP API Tommy, I recommend if you are building your own web services by deleting all the fields and adding the ones back that you truly need. The default is everything and it adds to the confusion of the data exchanges. Keep them simple to start off with so they are easier to troubleshoot. You can give the Webservice to an application to use or As patchk said "use their WSDLs with your Remedy filters" From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Friday, March 02, 2012 11:38 AM To: arslist@ARSLIST.ORG Subject: Re: SOAP API ** Good, install soapUI tool. Its free and comes very handy while working with webservices. It would really save a lot of time during any webservice troubleshooting issues. On Friday, March 2, 2012 10:30:02 AM UTC-6, Tommy Morris wrote: ** That is exactly what I am trying to do. The IG doc was a bit confusing but I have been shown the light. I'm trying to get my head wrapped around Web Services and have a something presentable by Monday. No pressure. :-) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Friday, March 02, 2012 10:21 AM To: arslist@ARSLIST.ORG Subject: Re: SOAP API ** If you meant send data in remedy to an external system using a webservice, that can be possible. As long as the external system has a published webservice, you can consume it through remedy filters. On Thursday, March 1, 2012 4:07:07 PM UTC-6, Tommy Morris wrote: ** I need to be able to push data to another system through a SOAP API however the Remedy 7.5 Integration Guide says that this is not possible. Has anyone found a way to utilize SOAP API or is this functionality available in 7.6.04? I have not pulled the 7.6.+ IG up to actually read for myself yet. Tommy Morris CMDB Certified Specialist Director of Remedy Integrations tommy.mor...@pinebreeze.com <http://www.pinebreeze.com/> 817.727.1021 - mobile <http://www.pinebreeze.com/> 972.899.2366 - office <http://www.pinebreeze.com/> 972.899.2898 - fax <http://www.pinebreeze.com/> <http://www.pinebreeze.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <http://www.pinebreeze.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <http://www.pinebreeze.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ This email message is intended for the use of the person to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Verio, Inc. makes no warranty that this email is error or virus free. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"