Another tip that help me was to set MinOccurs = 0 and Nillable = true
where appropriate.

 

This can be found by clicking the "..." next to the xml data type
attribute, called "XML Properties"

 

On the BMC OOTB web services they left MinOccurs = 1 and Nillable =
false even for optional fields, not sure why they chose to do that.

 

Leaving this as MinOccurs = 1 and Nillable = false for optional fields
will force you to map and reference these every time when called, in my
mind that is not advisable. 

 

MinOccurs means you have to include the field in the call, Nillable
means you can leave the value blank if desired.

 

http://www.dimuthu.org/blog/2008/08/18/xml-schema-nillabletrue-vs-minocc
urs0/

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Abdo
Sent: Friday, March 02, 2012 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: SOAP API

 

Tommy,

I recommend if you are building your own web services by deleting all
the fields and adding the ones back that you truly need. 

The default is everything and it adds to the confusion of the data
exchanges.

Keep them simple to start off with so they are easier to troubleshoot.

You can give the Webservice to an application to use or 

As patchk said "use their WSDLs with your Remedy filters"

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Friday, March 02, 2012 11:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: SOAP API

 

** Good, install soapUI tool. Its free and comes very handy while
working with webservices. It would really save a lot of time during any
webservice troubleshooting issues.

On Friday, March 2, 2012 10:30:02 AM UTC-6, Tommy Morris wrote:

** 

That is exactly what I am trying to do. The IG doc was a bit confusing
but I have been shown the light. I'm trying to get my head wrapped
around Web Services and have a something presentable by Monday. No
pressure. :-)

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Friday, March 02, 2012 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: SOAP API

 

** If you meant send data in remedy to an external system using a
webservice, that can be possible.

As long as the external system has a published webservice, you can
consume it through remedy filters.

On Thursday, March 1, 2012 4:07:07 PM UTC-6, Tommy Morris wrote:

** 

I need to be able to push data to another system through a SOAP API
however the Remedy 7.5 Integration Guide says that this is not possible.
Has anyone found a way to utilize SOAP API or is this functionality
available in 7.6.04? I have not pulled the 7.6.+ IG up to actually read
for myself yet. 

 

Tommy Morris

CMDB Certified Specialist

Director of Remedy Integrations

 

tommy.mor...@pinebreeze.com <http://www.pinebreeze.com/> 

817.727.1021 - mobile <http://www.pinebreeze.com/> 

972.899.2366 - office <http://www.pinebreeze.com/> 

972.899.2898 - fax <http://www.pinebreeze.com/> 

  <http://www.pinebreeze.com/> 

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<http://www.pinebreeze.com/> 

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<http://www.pinebreeze.com/> 

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