I hope BMC is reading this!

Sent from my iPad

On Mar 4, 2012, at 1:18 AM, John Baker <jba...@javasystemsolutions.com> wrote:

> Andrew,
> 
> I don't understand why this problem hasn't been solved either, given it's not 
> difficult to solve. At JSS, we have to restart AR System and Mid Tier when 
> performing webex installations of SSO Plugin, and we often spend more time 
> waiting for AR System to restart than we do installing the product. Whilst we 
> can't fix AR System, I did ponder how best to resolve Mid Tier's caching 
> issues and stumbled upon a solution when I recently wrote to ARSlist 
> suggesting workflow should be cached as flat files.
> 
> Every form has a set of dependencies and a last modified time, and therefore 
> each form should be held locally as a javascript file. Consider the home 
> page; the Javascript on my Mid Tier is served by the following URL:
> 
> http://host:8080/arsys/forms/192.168.0.54/Home+Page/Default+Admin+View/form.js/3d2a292f.js?format=html
> 
> (The URL is bizarre; format=html yet the content is Javascript?)
> 
> You can login to Mid Tier, go to the home page, open another tab and paste in 
> this URL to see the JS:
> 
> http://host:8080/arsys/forms/192.168.0.54/Home+Page/Default+Admin+View/form.js
> 
> I've looked at the contents of my Mid Tier and I can not find this JS file, 
> so I can only assume it's being generated on the fly and hence the workflow 
> is being held in memory. And that seems to describe your problem: Mid Tier is 
> loading all of ITSM into memory, which is extremely inefficient and results 
> in huge VM sizes.
> 
> The solution is remarkably simple: Build a local cache of Javascript files 
> for each form/view as a user navigates ITSM. Once the Javascript file has 
> been written to disc, it only needs to check the last update time on a form 
> and associated workflow before serving the Javascript (in development mode), 
> or simply serve it without checking for workflow changes in production.
> 
> With such a small change in design, you would see the following benefits:
> 
> * Instant Mid Tier start up times, no "pre-caching", low memory footprint 
> (like 256Mb VMs), much better performance, etc. 
> 
> * Cached Javascript could be moved from Mid Tier to Mid Tier, so your problem 
> with 2+ Mid Tiers would go away. 
> 
> * Transparency. You can delete a form's Javascript confident that it has been 
> removed from the cache (because Mid Tier would notice it wasn't there and 
> rebuild it). 
> 
> * Provision for a decent debugger. If the workflow to Javascript engine is 
> improved, so well formed and readable Javascript is written, you could attach 
> Firebug or one of many Javascript debuggers and start debugging workflow with 
> the same level of precision as developers using other platforms. Sure, this 
> is possible right now, but you can't go and modify the Javascript.
> 
> * Writing workflow without writing workflow: If you've got local Javascript, 
> dab hands would be able to quickly try out changes without having to get out 
> developer studio. When they're happy with the changes, they can enter them as 
> normal. 
> 
> The irony is that BMC are 90% of the way there because they've got all the 
> pieces of the puzzle: they just need to re-write the caching routine again to 
> store files locally, and none of this is a terribly difficult task.
> 
> 
> John
> 
> -- 
> SSO Plugin for BMC ITSM, ITBM, Dashboards and Analytics
> http://www.javasystemsolutions.com
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Reply via email to