Hello List, I was attempting to build a Query menu within the SRM application. There is not much info to go on and the logs are not helping.
Win 2008 64 SQL 2008 R2 ITSM 7.6.04 Thank you.. I need some help with the following: Mar 6, 2012 4:00:18 PM - SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: 1/021/SRM:QuestionsFormName12/w86sandrem0122/SRM:QuestionManagement12/w86sandrem0112/SRM:ARSchema94/2\2\2\4\1\1\303800600\2\2\1\4\1\1\303800600\2\2\2\4\1\1\303800600\2\2\3\4\1\1\303800600\2\2\5\0/1/10/2/0/2/0/2/0/2/0/2/0/2/0/2/0/2/0/2/0/ = > ARERR [552] The SQL database operation failed. : Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done. (HRESULT: 0X80040E21) at com.remedy.arsys.goat.menu.Menu.expandMenu(Unknown Source) at com.remedy.arsys.goat.menu.QueryMenu.emitJS(Unknown Source) at com.remedy.arsys.backchannel.ExpandMenuAgent.process(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.processRequest(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source) at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXExpandMenu.<init>(Unknown Source) at com.remedy.arsys.backchannel.ExpandMenuAgent.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown Source) at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Unknown Source) Caused by: ERROR (552): The SQL database operation failed.; Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done. (HRESULT: 0X80040E21) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"