Good morning,
It has been what seems like a very long time since we have "advertised" ActionProgram Manager Plus, our Remedy-based process and project portfolio management system, on the ARSList and felt it was time to bring you up to date on all the work we have been doing. The answer is "a lot." APM Plus has a great deal of functionality. It can run standalone but when its complete project life-cycle functionality is added onto a typical ITSM implementation (or home-grown applications - it doesn't matter to us), the result is a completely integrated demand management system. This is the easiest, fastest, and least expensive way to get to a demand management system because the need for the costly and time-consuming integration project is eliminated. APM Plus has also been added to Change Management for a more complete change management application. APM Plus can be used for managing all types of projects: application development projects and operations projects, bug reporting and scheduled and unscheduled asset outages, cyber projects that are launched automatically from an event management system and projects that are launched from your service catalog. It gives you a central repository of work and approval processes, and both proposed projects and active projects. Because it runs on the AR System, projects can be launched from changes, and changes can be launched from project tasks. Projects can be launched from Asset Management or the Service Catalog. With APM Plus's bi-directional interface with MS Project, project plans can be created in MS Project and imported into APM Plus. Or you can go the other way too. APM Plus's unique detailed resource management charts are based on real project schedules. Because you are starting with a project plan and have the dates when each task is supposed to occur, when resources are assigned to the tasks, you can see how busy they are at the time. As things occur during the project, the dates are automatically recalculated and the user assignments are moved automatically. Because it includes true project management functionality, the charts (including Gantt charts) and reports give management the metrics they need to actually manage projects. Because it includes time tracking and expense tracking functionality against all Remedy tasks, management can see the cost of each service request. APM Plus is a really robust application which fills a lot of gaps. If anyone is interested in seeing a web demo or learning more about APM Plus, please contact me off the ARSList so we can schedule a time. We like showing it. If you would like to check out our most recent white papers and other marketing documents, please check out our home page at www.projectremedies.com. Thanks. Stan Feinstein w. 310-230-1722. c. 310-428-5748. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
