Hey ya'll,
with usertool OR web // we have we found a weird issue that is hit and run
problem:
It only happens to some people on their individual desktops, but if you
sign on as them it works find.. back to their desktop it does not.
seeing the fieldid 179 issue where it is being populated (occasionally and
unknowingly) with stuff like the below..
<ACTL> Continuing SRS:SRC:SaveServiceRequest-CreateSR_NoAttach (100)
<ACTL> 1: Push Fields
<ACTL> To Schema SRM:Request on Server @
<CLAT> /* Thu Mar 08 2012 15:38:44.3960 */+API call
<CLAT> /* Thu Mar 08 2012 15:38:44.5990 */-API call
<ACTL> (1000000338) = william.ANIPPET
<ACTL> (1000000337) = william.ARPNET
<ACTL> (1000000163) = 4000
<ACTL> (1000000162) = 3000
<ACTL> (1000000082) = COMPANY
<ACTL> (1000000056) = 1 555 374-1212
<ACTL> (1000000048) = william.snipp...@whatever.com
<ACTL> (1000000025) = William SNIPPETT
<ACTL> (1000000019) = William
<ACTL> (1000000018) = SNIPPET
<ACTL> (1000000017) = SNIPPETT
<ACTL> (1000000010) = EDS
<ACTL> (1000000001) = EDS2DC
<ACTL> (1000000000) = .
<ACTL> (303493900) = 2000
<ACTL> (303472300) = 1
<ACTL> (303470900) =
<ACTL> (303356300) = en_US
<ACTL> (303051500) = Thursday, March 08, 2012 3:38:44 PM
<ACTL> (302829600) = Password Reset Request
<ACTL> (302804700) = en_US
<ACTL> (302793600) = 1000
<ACTL> (302793500) = 0
<ACTL> (302791600) = Thursday, March 08, 2012 3:34:01 PM
<ACTL> (301438012) = 3000
<ACTL> (301303200) = SR222436159200Ss4FYQDCghMA-rIa
<ACTL> (301244700) = Password Reset Request
<ACTL> (300890310) =
<ACTL> (300810110) =
<ACTL> (250000054) =
<ACTL> (250000051) =
<ACTL> (230000009) = SERVICE_REQUEST
<ACTL> (200000006) = Support
<ACTL> (179) = *<html><head><title>Apache Tomcat/6.0.32 - Error
report</title><style><!--H1
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;}
H2
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;}
H3
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;}
BODY
{font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;}
P
{font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A
{color : black;}A.name {color : black;}HR {color : #525D76;}--></style>
</head><body><h1>HTTP Status 404 -
/pluginsignal/SRMSServiceRequestBrowser</h1><HR size="1"
noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b>
<u>/pluginsignal/SRMSServiceRequestBrowser</u></p><p><b>description</b>
<u>The requested resource (/pluginsignal/SRMSServiceRequestBrowser) is not
available.</u></p><HR size="1" noshade="noshade"><h3>Apache
Tomcat/6.0.32</h3></body></html>*
<ACTL> (8) = Not Utilized
<ACTL> (7) = 1500
<ACTL> (1000003306) = 1 555 374-1212
<ACTL> (1000003302) = william.snip...@co1.com
<ACTL> (1000003301) = Support
<ACTL> (1000003300) = CO
<ACTL> (1000003299) = COMPANY 1
<ACTL> (1000003298) = Snippet
<ACTL> (1000003297) = William
<ACTL> (1000003296) = PPL000000010389
<ACTL> (1000001181) = Thursday, March 08, 2012 3:34:01 PM
<ACTL> (1000000829) = REQ000000028580
<CLAT> /* Thu Mar 08 2012 15:38:44.6140 */+API call
<CLAT> /* Thu Mar 08 2012 15:38:44.6610 */-API call
<ACTL> **** Error while performing active link action
--
Patrick Zandi
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