Hi, I am doing a service-call with a Request ID specified, as I need access to the database values.
The problem is that I adding values to a Display-Only-field with $PROCESS$ Application-Copy-Field-Value, and all field values are NULL. The reason is that the system only brings up database values from fields that I actually access within any of my filters, and by using Application-Copy-Field-Value I am using values the AR Server are unaware of... I tried to bring in my request with Set-Fields from the form in question where ('1' = $1$) while checking the Matching-IDs checkbox. The unfortunate result was that the Display-Only-fields originally sent to the Service-Call was NULLed out. I even tried to "fake" a push-fields that never really pushed, but the system was too "smart" to fall for that one. Does anyone have any suggestions, less creating one Set-Fields ('1' = $1$) per form where I do this, where I specify all non-display-only fields in each form... This really seems to be a bug to me. If you use Application-Copy-Field-Value in a Service-Call, it should trigger on that and bring it up from the database... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"