Hi,
If we are talking about the Fixed (named) licenses, the counting is not an
issue, right. It is just a matter of searching the License Type and
Application License fields in the User form.
The Floating (concurrent) licenses are more interesting, as they are
counted on the fly when they are "needed". The counting is not really that
hard, the problem is to understand when this "need" arise.
For the AR User license, it is quite easy. The system grabs the license
tooken, and allocates the license, as soon as you access data in the
system, such as searching, refreshing a table, or using a set-fields to
retrieve server data.
If AR User Floating license tokens were available, everything is ok. If
one was not available, the user gets a Floating Read instead. The error
message from having the Floating Read will not be given until the user
actually modifies data, which can confuse people.
As for the Application License, they work in the exact same way. The only
difference is that each application has a set of forms tied to it. Each
application form that requires a license is tagged with that application.
This explains why you see different last-access-times if you review a user
that has multiple application licenses.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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> ** So I buy Fixed and Floating Licenses, sorry Named and Concurrent.
> I can obtain AR User and Separate Application Licenses. I can get these
> application licenses bundled or by the application. In today's world I do
> not have to purchase both User and Application licenses for any individual
> because the application license contains the User license.
> In an environment with COTS Applications and Custom Forms, I need AR User
> licenses for people who only work with the custom forms. I need
> Application licenses for those who work with the COTS Applications and who
> may or may not work with the custom forms.
> Now the User Form asks for License Type, Read, Fixed, Floating, Restricted
> Read. (OK named or concurrent)
> Then it asks for the Application License in a text field. Sorry for the
> simplified example:
>
> So person 1 is assigned a License Type Fixed and BMC Incident Mgmt FixedSo
> person 2 is assigned a License Type Floating and BMC Incident Mgmt
> FloatingSo person 3 is assigned a License Type Fixed and BMC Change Mgmt
> FloatingSo person 4 is assigned a License Type Floating and BMC Problem
> Mgmt Fixed
> How does the application identify how many licenses are remaining? Both
> of the Fixed and Floating variety as well as for each application.
>
> Jim Manara480-273-0934
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
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